Privacy

John Smith & Son Group Ltd is committed to respecting privacy of users of this website.

This privacy policy governs the manner in which John Smith & Son Group Ltd uses, maintains and discloses information collected from this website.

Privacy

John Smith & Son Group Ltd is committed to developing long lasting relationships based on trust. John Smith & Son Group Ltd will do everything in its power to ensure that your right to privacy is maintained and protected.

Information John Smith & Son Group Ltd Collects
John Smith & Son Group Ltd may request or collect personal information from online users in a variety of ways, including through online forms for requesting information. The information John Smith & Son Group Ltd collects is personal information that identifies you, such as:

  • Your name
  • E-mail address
  • Postal address
  • Telephone number
  • John Smith & Son Group Ltd may also collect information on how users access the Website by using a tracking ID unique to each user through the use of cookies.
What are Cookies?

A cookie is a piece of data stored on the user’s computer tied to information about the user. John Smith & Son Group Ltd may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by John Smith & Son Group Ltd to track user preferences while the user is visiting the website. They also help to minimise load times and save on server processing. Persistent cookies may be used by John Smith & Son Group Ltd to store, for example, whether or not you want your password remembered, or other such information. Cookies used on the John Smith & Son Group Ltd Website do not contain personally identifiable information.

Log Files

Like most standard Websites, John Smith & Son Group Ltd use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in the John Smith & Son Group Ltd log files, including but not limited to IP addresses, is linked to personally identifiable information.

How John Smith & Son Group Ltd uses this information

John Smith & Son Group Ltd may use the personally identifiable information collected by John Smith & Son Group Ltd to contact customers regarding products and services offered by John Smith & Son Group Ltd and, to the extent the User has agreed to it, by its trusted affiliates, independent contractors and business partners. John Smith & Son Group Ltd may also use this information for research purposes regarding the effectiveness of website services, marketing, advertising and sales efforts. John Smith & Son Group Ltd will not in any way share this information with a third party either for free or by selling it, unless you specifically authorise such disclosures.

Disclosure of Information

For all domain registrations your registrant details are passed to the domain registrar in accordance with the Domain Terms and Conditions. Only .UK domains offer an Opt-Out for personal registrations.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement, if, for instance, a service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Legal Disclaimer

Though every effort is made to preserve your privacy, John Smith & Son Group Ltd may need to disclose personal information when required to by law. If it is deemed necessary that such action needs to be taken, John Smith & Son Group Ltd will comply with judicial proceedings should a court order or legal process be served on John Smith & Son Group Ltd.

The John Smith & Son Group Ltd Website contains links to other sites. Please be aware that John Smith & Son Group Ltd is not responsible for the privacy practices of such other sites. You are encouraged to read the privacy statements of each and every Web site that collects personally identifiable information. The John Smith & Son Group Ltd Website Privacy Policy as described herein applies solely to information collected by John Smith & Son Group Ltd.

Maintenance of Information

The information provided to John Smith & Son Group Ltd is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by John Smith & Son Group Ltd. John Smith & Son Group Ltd employs industry standard security measures to protect the confidentiality of the information. Although John Smith & Son Group Ltd cannot guarantee that any loss, misuse or alteration of data will not occur; every effort is made to prevent such occurrences. Any other particularly sensitive information, such as payment details collected for commercial transactions, is encrypted prior to transmission by you to John Smith & Son Group Ltd.

Your Responsibility

You are responsible for the security of your Account Number and passwords. Make sure you keep it in a safe place and do not share it with others. Always remember to log out after your session ends, to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home.